About Us

Farneli · Thoughtful Everyday Living

About Us

Business Information

Brand Name: Farneli

Legal Company Name: Guangzhou Shangliang Network Technology Co., Ltd.

Business Owner: Hao Bi

Business Address: Room 236-41, 2nd Floor, No. 846 Sanyuanli Avenue, Baiyun District, Guangzhou, Guangdong, China

Website: https://farneli.com

Customer Support Email: service@farneli.com

Telephone: +86 157 9491 0572

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)

Farneli is owned and operated by Guangzhou Shangliang Network Technology Co., Ltd.

Our Story

Farneli was created around a simple belief: the best everyday spaces balance thoughtful design, practical function, and a sense of warmth.

We focus on modern home products designed to help living spaces feel more comfortable, organized, and considered. Natural tones, practical proportions, useful storage, and clean modern forms guide the Farneli approach.

Designed for Real Homes

Our products are selected and developed around real household routines rather than decoration alone. We look for pieces that can contribute to more functional rooms, better organization, comfortable everyday living, and a calmer relationship between the home and natural materials.

Warm Modern Design

Farneli's visual direction combines natural wood-inspired tones, soft neutral textures, warm finishes, and refined modern forms. The goal is to create products that feel contemporary without making the home feel cold or overly technical.

Our Approach

We consider everyday usability, proportions, materials, storage needs, appearance, and the way each product fits into a real living environment.

Applicable dimensions, materials, features, care information, assembly details, and other product specifications are provided on individual product pages to help customers make informed purchasing decisions.

Our focus: thoughtful everyday function, warm modern design, clear product information, transparent purchasing policies, and accessible customer support.

Customer Care

Whether you are considering a product or need assistance with an existing order, our customer support team can help with product questions, orders, shipping, returns, refunds, and other store-related inquiries.

Last updated: September 27, 2026